RESUME

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Colleen Fiero

Results-driven Learning Experience Designer with 7+ years of experience developing online learning experiences for adult learners, specializing in DEI initiatives and development programs. Proven expertise in applying learning science principles and instructional design methodologies to create scalable, personalized learning solutions. Demonstrated success in collaborating with cross-functional teams and subject matter experts to deliver impactful learning experiences that drive organizational excellence.

Core Competencies

Adult Learning Theory Instructional Design Training Development Data Analytics
Multimedia Development Learning Experience Design Communication Skills Team Leadership

Curriculum Development (ADDIE) Learning Management Systems Agile Project Management Accessibility Compliance

Education

Master of Education (M.Ed.)
Educational Technology
Northern Arizona University

Bachelor of Arts (B.A.)
Elementary dual Special Education
Arizona State University

Certifications

Certified Professional in Accessibility Core Competencies (CPACC)
International Association of Accessibility Professionals (IAAP)

Teaching Certification

Arizona Department of Education

AWS Cloud Practitioner

Amazon Web Services

AWS AI Practitioner

Amazon Web Services

Software & Tools

Analysis and Design: QuickSight, Tableau, Figma
Curriculum Development: Articulate 360 (Storyline, Rise), Adobe Captivate, Lectora
Multimedia Development: Adobe Creative Suite, Camtasia, Snagit, Audacity
Learning Management Systems: Docebo, Canva, Blackboard, Brainshark, Skill Builder, Knet
Workflow Management: Microsoft Office 365, WebEx, Outlook, Google Workspace, Trello, Slack
Project Management: Workfront, Workday, Adaptive Work, Jira, Confluence, SharePoint, Asana, Wikis

Soft & Hard Skills

Leadership Diligence Task Analysis Friendly Graphics
Organization Resilience Learning Theory Innovative Creativity
Team Building Collaboration Critical Thinking Needs Assessment Animation
Ability to Influence Independence Problem Solving Public Speaking Interpersonal
Time Management Assessment Design Editing/Proofreading Strategic Thinking Storyboarding